Training
Train the team by role
Walk each role through day-one POS tasks. Open a guide for step-by-step how-tos, common mistakes, and a practice checklist. Server steps apply only when table service is enabled.
Roles
Choose a training guide
Cashier training
Ring sales, scan items, take payments, and print receipts on a Pedestal POS station.
Open how-to →Server training
Open tables, send kitchen items, split checks, take tips, and close tables when table service is enabled.
Only train these steps when table service is enabled for the location.
Open how-to →Manager training
Approve overrides, oversee devices, recover orders, run reports, close the day, and resolve settlement exceptions.
Open how-to →Administrator training
Own catalog, menu, pricing, taxes, vendors, inventory, employees, devices, payments, online ordering, reports, and multi-location setup.
Open how-to →Kitchen display training
Provision the KDS, work ticket states, bump and recall, and recover when a display or printer fails.
Open how-to →Inventory training
Count, receive, record damage, transfer stock, run purchase orders, print labels, and filter the catalog.
Open how-to →Online fulfillment training
Work the online orders inbox from accept through complete, confirm payment, and communicate with customers.
Open how-to →