Privacy Principles
Your data belongs to you. Pedestal does not sell merchant, employee, or customer information. We collect only the information reasonably necessary to provide the Services.
Introduction
This Privacy Policy applies to Pedestal Business Suite, including Pedestal POS, CFD, KDS, Back Office, Online Ordering, related websites, APIs, and mobile applications operated by Pedestal Studios Inc.
Information We Collect
Pedestal may collect merchant account information, employee information, customer information, and merchant billing information necessary to provide the Services. Merchant data remains owned by the merchant.
Payment Processing
Pedestal is software and is not a payment processor. Full card numbers, CVV, PINs, magnetic stripe data, and EMV authentication data are not intentionally stored by Pedestal.
Security
Pedestal uses HTTPS/TLS, authentication, role-based permissions, audit logging, device provisioning, merchant data isolation, secure synchronization, and offline-capable local storage.
Third-Party Services
Pedestal may utilize trusted providers including Supabase, Vercel, Sentry, Apple Push Notification service, and supported payment processors.
Data Ownership
Merchants retain ownership of Merchant Data. Pedestal stores and processes it solely to provide the Services.
Retention
Merchant data may be archived after approximately ninety (90) days following account closure or prolonged inactivity unless deletion is requested and permitted by law.
Rights
Applicable privacy rights under U.S. law, CCPA/CPRA, and GDPR are honored where applicable.
Contact
- Privacy: privacy@pedestalpos.com
- Support: support@pedestalpos.com
- Website: https://pedestalpos.com