Station backups and retention

Each POS station keeps a working copy of recent operational data on the device so it can sell even if the network dips. At End of Day, the station uploads a verified backup of that data to the cloud, and only after the upload is verified does it prune old local records to free space. Financial records are never pruned without a durable, verified checkpoint — so history is protected first, cleanup second.

Before you start

The station is provisioned — backups only run on a provisioned station.
Backups run as part of End of Day; you can also run one manually.

Steps

Let End of Day back up — Completing End of Day triggers the day's station backup and, once verified, local retention cleanup.
Check the backup summary — The End of Day summary lists each station's backup as verified, pending, or failed.
Understand cleanup order — Cleanup only runs after the cloud verifies the upload — a failed or partial backup prunes nothing.
Know what's kept — Financial ledger records are retained until a verified checkpoint exists; they aren't pruned to save space.

Common mistakes

Assuming a station cleared space when its backup actually failed — cleanup requires a verified backup.
Powering a station off mid-close, interrupting its backup.

Troubleshooting

A station's backup shows failed at End of Day.

No data was pruned. Check the network and retry; other stations retry in the background.

A station is low on storage.

Run a manual backup (see “Local storage and manual backup”); verified cleanup frees eligible operational data.

When to contact support

A station backup repeatedly fails with the network confirmed healthy.