Split a check

Split Check divides a table service order into separate checks — by seat, by item, or evenly — so each guest pays their own share. Once split, each check charges independently, and the order isn't closed until every check is paid.

Before you start

  • This is a table service workflow; retail and quick service keep a single check.
  • Send items first so the split reflects what was actually ordered.

Steps

  1. Tap Split CheckAvailable on a table service order with lines or sent items.
  2. Choose how to splitAssign items to checks by seat, move lines between checks, or split evenly.
  3. Review each checkConfirm each check's items and total before charging.
  4. Charge each checkTake payment on one check at a time; the footer shows how many checks remain.
  5. Close the orderWhen every check is paid, the order closes.

Common mistakes

  • Splitting before firing items, so the split doesn't match what the kitchen made.
  • Closing the table while one split check is still unpaid.

Troubleshooting

Split Check is disabled.

There are no lines or sent items yet, or the order isn't in table service mode.

A guest wants to move an item after paying their check.

Refund the affected paid check, re-split, and re-charge — don't hand-edit a paid check.

When to contact support

  • Split totals don't add up to the order total after rounding.

Reach us any time from the Contact Support form.

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