Receive inventory

Receiving is how stock enters Pedestal. When a delivery arrives, you record what actually showed up — product by product — and counts increase with a record of when and how. Deliveries against a purchase order should be received on the PO instead (see “Receive a purchase order”).

Before you start

The products being received exist in your catalog.
Count the physical delivery first — receive what arrived, not what was promised.

Steps

Open Inventory → Receive stock
Select the product and quantity — Scan or search each item and enter the quantity that actually arrived.
Choose where it lands — Receive into the warehouse if it's backstock, or the sales floor if it goes straight out.
Repeat per product and confirm — Counts update as soon as the receive is recorded.
Print labels if you label stock — Received items can feed label printing — see “Print labels after receiving”.

Common mistakes

Receiving the invoice quantities without counting the boxes — shortages become invisible.
Receiving PO deliveries through general receiving, leaving the purchase order open forever.

Troubleshooting

A received product's count didn't change.

Confirm the receive saved, and that you're viewing the same location and stock pool (warehouse vs. sales floor) you received into.

When to contact support

Receives save but counts consistently don't update.