Product inventory overview

The Inventory page tracks how many units of each product you have and where they are — on the sales floor (sellable now) or in the warehouse/backstock. Counts change through four flows: receiving (stock in), sales (stock out), transfers (between warehouse and sales floor), and damage (write-offs). Keeping those flows honest is what keeps counts trustworthy.

Before you start

Products exist in your catalog — inventory tracks products, so the catalog comes first.

Steps

Open Inventory in the left navigation — You'll see product stock plus sections for receiving, transfers, damage, and purchase orders.
Understand the two pools — Sales floor stock is what the register sells from; warehouse stock is backstock waiting to be moved out.
Set starting counts by receiving — Bring your opening stock in through Receive stock or Settings → Transition Import (opening inventory spreadsheet) so there's a record, rather than typing raw numbers.
Let sales draw stock down automatically — Every POS sale decrements the sold product.
Watch for lows — Products at or below their minimum become candidates for a purchase order.

Common mistakes

Adjusting counts by hand to "fix" discrepancies instead of recording the receive, damage, or transfer that actually happened.
Skipping inventory setup and enabling it mid-stream with half-tracked products.

Troubleshooting

On-hand doesn't match the shelf.

Look for unrecorded damage, un-received deliveries, or sales rung against the wrong product. Correct with the right flow, not a bare edit.

When to contact support

You need help mapping a complex legacy export after trying Settings → Transition Import.