Receipts: print, email, and reprint

After payment, Pedestal can print a receipt on the station's receipt printer or email it to the guest. Receipt content — business name, address, and footer text — comes from your location's receipt settings. You can reprint or resend from Previous Orders any time.

Before you start

Connect a receipt printer for the station (see “Connect a receipt printer”).
Set your receipt header/footer under Operations → Location Setup.
For email receipts, configure sending under Business → Email if you use your own mailbox.

Steps

Choose a receipt at payment — After charging, print, email, or skip the receipt.
Email a receipt — Enter the guest's email to send it; it uses your configured sender.
Reprint later — Open the order in Previous Orders and reprint the receipt.
Print a guest check first — Print Guest Check prints the open order before payment without completing the sale.

Common mistakes

Printing a guest check and treating it as a paid receipt — the guest check doesn't take payment or touch inventory.
Blank receipt header because the location's receipt settings were never filled in.

Troubleshooting

Nothing prints.

That's a printer-delivery issue — see “Printer troubleshooting” and confirm the receipt printer is assigned to the station.

Email receipts don't arrive.

Check the guest's spam and confirm your Email settings are configured and verified.

When to contact support

Receipts print but consistently show the wrong business details.