Connect a receipt printer

Pedestal is cloud-hosted, so printing works through your station on the local network: the register queues the print job, and the station app on the same Wi-Fi delivers it to the printer's IP address. No separate print server is needed for typical setups — the print bridge is built into the station app.

Before you start

Use a supported network receipt printer (Epson TM-series models are the common choice).
Connect the printer to the same network as your stations, ideally with a static IP or DHCP reservation so its address never changes.
Find the printer's IP address (most Epson printers print a status sheet with it via a button on the printer).

Steps

Open Settings → Devices & Hardware
Add a printer peripheral — Choose the Receipt subtype, pick the model, set Connection to Network, and enter the printer's IP address.
Assign it to the location/station that should use it
Print a test receipt — Ring a small sale on a station at the same location and print the receipt.
Check the receipt content — Business name, address, and footer come from receipt options under Operations → Location Setup.

Common mistakes

Leaving the printer on DHCP without a reservation — the IP changes and printing dies mysteriously weeks later.
Putting the printer and the register on different networks (or the register on guest Wi-Fi).
Entering the IP of another device (a status sheet from the actual printer avoids this).

Troubleshooting

Nothing prints.

From a device on the same network, confirm the printer's IP is reachable, then check the IP entered in Devices & Hardware matches the status sheet.

Printing works from one station but not another.

The failing station is likely on a different network or an old page — check its Wi-Fi and force-refresh it.

When to contact support

Your printer model isn't in the supported list.
Printing fails on iPad even with the network confirmed (there is an optional Device Hub fallback support can walk you through).