Pair a customer-facing display

A customer-facing display (CFD) is a separate device — usually a small tablet facing the customer — that mirrors the current sale from a register. In Pedestal, a CFD is its own station of type Customer Display, provisioned much like a POS station.

Before you start

  • Have the POS station it will pair with already working.
  • Connect the display device to the same network as the register.

Steps

  1. Create a Customer Display stationIn Settings → Devices & Hardware, create a station and choose the Customer Display type.
  2. Provision the display deviceOn the display tablet, open the display provisioning page and enter its code or install link, just like a POS station.
  3. Install it to the home screenSame as a register: Safari Share → Add to Home Screen on iPad, Chrome → Install app on Android.
  4. Test with a saleRing items on the register and confirm they appear on the display as you add them.

Common mistakes

  • Provisioning the display with a POS station code instead of a Customer Display station.
  • Putting the display on guest Wi-Fi that isolates devices from each other.

Troubleshooting

The display shows nothing during a sale.

Confirm the display station belongs to the same location, refresh the display, and check the device's network connection.

When to contact support

  • The display pairs but consistently lags or drops during service.

Reach us any time from the Contact Support form.

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