Add a POS station

A station is one register: a named device tied to a location. You create the station in the back office, then connect a physical tablet or computer to it using the station's install link or a short-lived activation code entered on the device.

Before you start

Log in as an owner/admin or a role allowed to manage devices.
Pick the correct location in the location switcher — stations belong to a location.

Steps

Open Settings → Devices & Hardware (or POS Stations under Operations) — Both show your stations for the selected location.
Create a station — Choose the POS Station type and give it a clear name like “Front Counter”.
Connect the device — On the tablet, open the station install link, or go to the activation page and enter the activation code shown for the station.
Install the app on the device — Follow the iPad or Android install article so the icon opens to this station's PIN screen.
Verify — Sign in with a staff PIN and confirm the station shows as active in the back office.

Common mistakes

Reusing one station across multiple physical devices — create one station per register so print routing and reporting make sense.
Creating the station under the wrong location.
Letting an activation code expire — codes are short-lived, so enter them promptly.

Troubleshooting

The activation code is rejected.

Codes expire quickly. Generate a fresh code and enter it immediately, in uppercase as shown.

You can't create more stations.

Station count can be limited by your plan's entitlements. The Devices page shows your allowance — contact support to raise it.

When to contact support

You need more station entitlements than your plan allows.
A station was activated on a lost or stolen device and needs to be revoked.