Install Pedestal POS on iPad

Pedestal POS installs on iPad as a web app from Safari — there's nothing to download from the App Store for a standard register. The key is to install from your station's own install link, so the home-screen icon opens straight to the staff PIN screen for that register.

Before you start

Create the POS station first so you have its install link or activation code (see “Add a POS station”).
Connect the iPad to the same Wi-Fi network your printers use.
Use Safari — other iPad browsers can't add web apps to the home screen.

Steps

Open the station install link in Safari — Use the station-specific link from the back office — not the general website.
Tap Share → Add to Home Screen — Accept the suggested name or rename it to the register (for example “Register 1”).
Open the new home-screen icon — It should open full-screen to the staff PIN screen for that station.
Sign in with a staff PIN and ring a test item — Confirm the catalog loads and the layout shows catalog and cart side by side.

Common mistakes

Installing from the generic back-office or marketing page instead of the station link — the icon then opens the wrong screen.
Adding to Home Screen from Chrome on iPad, which can't create a proper installed app.
Letting the iPad sleep with auto-lock during service; set Display & Brightness → Auto-Lock appropriately for a register.

Troubleshooting

The register looks stacked/narrow like a phone.

Force-refresh the station page. Tablet layout applies on iPad in Safari and the installed app.

The icon opens to a login page instead of the PIN screen.

Delete the icon and reinstall from the station's install link.

When to contact support

Your station link is lost or expired and you can't generate a new one.