Connect a Zebra label printer

Label printers (Zebra models are the common choice) print product/price labels — usually queued from receiving or from the product catalog. Like other printers, a label printer is a network peripheral in Devices & Hardware, plus a label template that controls what each label shows.

Before you start

  • The printer is on the same network as your stations with a stable IP, loaded with the right label stock.
  • Know your label size — the template must match the stock in the printer.

Steps

  1. Add the printer in Settings → Devices & HardwareSubtype Label, the Zebra model, Connection Network, and its IP address.
  2. Set up your label templateUnder Operations → Location Setup → Label Management, edit the template (name, price, barcode layout) and preview it.
  3. Assign the template to the printerLabel Management lets you assign templates per printer (and per reporting class if different product groups need different labels).
  4. Print a test labelQueue a label for one product and check price, barcode scanability, and alignment.

Common mistakes

  • Template designed for a different label size than the stock loaded in the printer.
  • Testing barcodes by eye — always scan a printed label with your actual scanner.

Troubleshooting

Labels print misaligned or blank.

Recalibrate the printer to the label stock (see the printer's feed/calibrate button) and re-check the template size.

Jobs queue but never print.

See “Reprint failed labels” — and confirm network and IP like any printer.

When to contact support

  • Your Zebra model or label size doesn't seem to be supported.

Reach us any time from the Contact Support form.

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