Connect a Zebra label printer
Label printers (Zebra models are the common choice) print product/price labels — usually queued from receiving or from the product catalog. Like other printers, a label printer is a network peripheral in Devices & Hardware, plus a label template that controls what each label shows.
Before you start
- The printer is on the same network as your stations with a stable IP, loaded with the right label stock.
- Know your label size — the template must match the stock in the printer.
Steps
- Add the printer in Settings → Devices & Hardware — Subtype Label, the Zebra model, Connection Network, and its IP address.
- Set up your label template — Under Operations → Location Setup → Label Management, edit the template (name, price, barcode layout) and preview it.
- Assign the template to the printer — Label Management lets you assign templates per printer (and per reporting class if different product groups need different labels).
- Print a test label — Queue a label for one product and check price, barcode scanability, and alignment.
Common mistakes
- Template designed for a different label size than the stock loaded in the printer.
- Testing barcodes by eye — always scan a printed label with your actual scanner.
Troubleshooting
Labels print misaligned or blank.
Recalibrate the printer to the label stock (see the printer's feed/calibrate button) and re-check the template size.
Jobs queue but never print.
See “Reprint failed labels” — and confirm network and IP like any printer.
When to contact support
- Your Zebra model or label size doesn't seem to be supported.
Reach us any time from the Contact Support form.