Transfer a table or server

Transfers keep the floor accurate as shifts change and guests move. You can reassign a table's check to another server (for a shift handoff) or move a party to a different table. Reassigning the server is permission-gated so sales and tips follow the right person.

Before you start

Reassigning a server requires the “Transfer tables” permission.
Confirm which server or table the check should move to.

Steps

Open the table — Select the occupied table on the map.
Choose Transfer server — Pick the new server; the open check and its future sales follow them.
Or move the party to a new table — Transfer the check to a different available table when guests relocate.
Confirm the change — The map updates to show the check on its new table or server.

Common mistakes

Leaving a check on a departed server's name at shift change, skewing tips and sales.
Transferring to an occupied table instead of an available one.

Troubleshooting

Transfer server is blocked.

Your role lacks the “Transfer tables” permission; a manager can grant it or perform the transfer.

The check didn't follow the transfer.

Refresh the map; if the check still shows on the old table, contact support.

When to contact support

Transfers succeed on screen but reports still credit the old server.