Show items on online ordering
Online visibility is a per-product switch, separate from POS visibility. That means your storefront can offer a focused pickup menu while the register still sells everything.
Before you start
- Enable online ordering first (see the Online Ordering category).
- Decide which items travel well and are worth offering for pickup.
Steps
- Open Settings → Online Ordering — The page lists your products with an online-visibility toggle for each.
- Turn on the items you want online — Only active, sellable products can be shown.
- Open your storefront link — Use the shareable link on the same page and confirm the menu looks right.
Common mistakes
- Enabling online ordering but never marking any products visible — customers see an empty menu.
- Putting items online that need choices your online menu doesn't capture, causing phone calls to clarify orders.
Troubleshooting
An item is toggled on but not on the storefront.
Check the product is active and sellable, then hard-refresh the storefront page.
When to contact support
- Products won't stay toggled on, or the storefront shows stale items after refreshing.
Reach us any time from the Contact Support form.