Enable online ordering

Online ordering gives you a public pickup storefront — a link customers open to order ahead without any staff login. You enable it, choose a storefront slug (the word in your link), mark products visible online, and share the link.

Before you start

Your product catalog exists — an empty catalog means an empty storefront.
Log in as an owner or admin.

Steps

Open Settings → Online Ordering
Check “Enable online ordering” and set your slug — The slug becomes part of your shareable link, e.g. joes-pizza.
Save settings — The page shows your shareable storefront link once a slug is saved.
Mark products visible online — Use the product list on the same page to toggle items onto the storefront.
Open the link yourself — Place a test order end-to-end before sharing it (see “Test an online order”).

Common mistakes

Enabling ordering with zero items marked visible online.
Sharing the link publicly before running a test order.
Picking a slug with spaces or branding you'll want to change later — the link changes if the slug changes.

Troubleshooting

No shareable link appears.

Save a slug first — the link is generated from it.

The storefront says ordering is unavailable.

Confirm the enable checkbox is on and saved, then refresh the storefront.

When to contact support

Your desired slug is taken or rejected.
You want delivery or additional fulfillment types beyond pickup.