EOD Summary report

The EOD Summary report is the merchant-facing view of each day's End of Day close. It shows the frozen POS close totals from the day's End of Day run, compared against current sales records, without rewriting either. Because it's written by the End of Day close, a day only appears here after that location successfully finalized its close.

Before you start

The location ran and finalized End of Day for the day you're viewing.
Know that this compares a frozen snapshot with live sales, so small differences are expected if activity changed after close.

Steps

Open EOD Summary — It lists the most recent finalized close as its headline metric.
Pick a business day — Choose the day whose close you want to review.
Compare frozen vs. current — Read the frozen close totals next to current canonical sales for the same day.
Investigate a gap — A difference usually means activity (a late refund) after the close — cross-check with Order History.

Common mistakes

Expecting today's close before End of Day has been run — the row appears after the close finalizes.
Treating a small frozen-vs-current gap as an error rather than post-close activity.

Troubleshooting

A day is missing from EOD Summary.

That location's End of Day didn't finalize for the day; complete the close so the summary is written.

Frozen and current totals differ.

Look for refunds or adjustments made after the close in Order History for that day.

When to contact support

A finalized End of Day never produced an EOD Summary row.