Welcome to Pedestal POS

Pedestal is a cloud point-of-sale and business platform. You manage your business from the back office (Dashboard, Products, Inventory, Team, Reports, and Settings), and your staff ring up sales on POS stations — tablets or computers signed in to your registers. Because Pedestal is cloud-hosted, your products, prices, and settings sync to every station automatically.

Before you start

Accept your Pedestal invite email and set your password. Your account and first location are provisioned for you when you sign up.
Have a laptop or desktop handy for setup — the back office works best on a bigger screen.

Steps

Log in to the back office — Sign in with the email you were invited with. You land on the Dashboard.
Look around the left navigation — Dashboard, POS, Products, Customers, Inventory, Team, Reports, and Settings are the pages you will use most.
Open Settings — The Settings hub is where you turn business modules on or off — Payments, Gift Cards, Loyalty, Online Ordering, Devices, Taxes, and more.
Follow the self-boarding checklist — Work through the checklist article next — it walks you from an empty account to your first real sale.

Common mistakes

Trying to sell before adding products — the POS catalog is empty until you add products in the back office.
Sharing one login across the whole team. Invite each teammate under Team so permissions and reporting stay accurate.

Troubleshooting

Your invite email never arrived.

Check spam, then ask the person who set up your account to resend the invite.

You can log in but pages say you don't have access.

Your role may be limited. An owner or admin can adjust your role under Team.

When to contact support

You can't log in at all, or you were never invited — contact support and include the email address your account should use.