Add modifiers and required modifier groups
Modifiers capture the choices on an item — size, milk, toppings, doneness. Modifiers live in groups, and each group can be optional (add bacon) or required (choose a size). Required groups stop staff from sending an incomplete ticket.
Before you start
- Enable the Modifiers module in the Settings hub if it isn't already.
- List each choice your menu needs and whether it changes the price.
Steps
- Open Settings → Modifiers
- Create a modifier group — For example “Size” or “Toppings”. Add each option and any price adjustment.
- Mark the group required if a choice is mandatory — Required groups must be answered before the item can be added to a sale.
- Attach the group to products — One group can be shared by many items — build “Size” once and reuse it.
- Test at the POS — Ring a modified item and confirm the prompt appears and prices correctly.
Common mistakes
- Building a separate near-identical group per product instead of reusing shared groups.
- Forgetting price adjustments on options that cost more (large size, extra shot).
Troubleshooting
The modifier prompt doesn't appear at the POS.
Confirm the group is attached to that product and the Modifiers module is enabled, then refresh the station.
When to contact support
- You need nested or conditional modifiers your menu can't express with groups.
Reach us any time from the Contact Support form.