Configure sales tax

Sales tax is applied automatically at the POS and on online orders once your rates are configured. Set taxes up before your first sale so every receipt and report is correct from day one.

Before you start

Know your local sales tax rate(s) — your accountant or state revenue site can confirm them.
Log in as an owner or admin.

Steps

Open Settings → Taxes — This page lists your tax rates.
Add your tax rate — Enter a name (for example “State sales tax”) and the percentage.
Confirm products are taxed correctly — Ring a test sale and check that tax on the receipt matches what you expect.

Common mistakes

Entering the rate as a decimal fraction (0.07) when the field expects a percentage (7).
Forgetting tax-exempt items — verify how your products are taxed before going live.

Troubleshooting

Tax on a sale is zero.

Confirm a tax rate exists under Settings → Taxes and that the product isn't exempt.

The tax total looks slightly off.

Rounding happens per receipt. Compare against your rate on the pre-tax subtotal before assuming an error.

When to contact support

You have complex tax rules (stacked or category-specific rates) and aren't sure the setup matches your jurisdiction.